Eric Almendral

Full-time · Banking systems

Developing internal banking systems for Macquarie, with a focus on user interfaces, delivery workflows, and performance.

• Developed internal systems supporting bank operations.
• Improved user interfaces, DevOps workflows, and performance.
• Worked with event-driven architecture, microservices, and micro-frontends.

Full-time · Contact center platform

Built Nexus, a real-time contact center platform connecting voice, SMS, chat, email, and ticketing.

• Led development across the frontend, backend, database, server operations, and documentation.
• Delivered communication workflows using Twilio, Laravel/PHP, Node.js, and Azure.
• Replaced PusherJS with custom WebSocket services in version 2.
• Integrated Microsoft Azure single sign-on and managed cloud operations.

Contract · Internal platform

Developed the frontend for version 2 of Impactify’s internal platform.

• Built interfaces for authentication, data tables, charts, and internal pages using UI libraries.
• Collaborated with project managers and backend developers on the front-facing system.

Contract · Ecommerce

Built ecommerce API services for Latin Tienda, including account, payment, and catalog workflows.

• Developed user account and digital wallet flows for recording payments.
• Contributed PHP/Laravel and Node.js backend services.
• Implemented pagination, filtering, and sorting for product data.

Full-time · Web systems

Built and maintained web systems across interfaces, APIs, and production support.

• Translated UI/UX designs into React, Vue, and Angular interfaces.
• Developed backend services with Python/Django, Node.js, Express, NestJS, and PHP/Laravel.
• Worked across planning, development, testing, and maintenance in an agile workflow.
• Monitored and diagnosed production systems, with Git and GitLab supporting release coordination.

Internship · Web design

Turned static designs into responsive websites focused on visitor enquiries.

• Built responsive website templates from Adobe design files.
• Created pages that connected visitor interest with clear paths to enquire.

Contract · Restaurant ordering

Built a real-time restaurant ordering application from UI/UX prototype to working product.

• Created Adobe XD prototypes for client review.
• Translated the approved designs into a JavaScript web application.
• Developed the live ordering flow for restaurant operations.

Freelance · Small-business software

Delivered small-business web applications from design and architecture through hosting and deployment.

• Built JavaScript and CSS interfaces and backend services.
• Designed system architecture, databases, and UI/UX prototypes.
• Handled hosting, deployment, system setup, and feature updates.

Full-time · Customer support

Resolved customer issues across voice, email, and chat.

• Provided clear voice support and practical next steps for email cases.
• Handled customer chat conversations and follow-up questions.